Spa reservation and cancellation policies.

Botica Spa is reserved especially for you.

We recognize the time of our clients and therapist is valuable for this reason we have implemented these policies:

• To secure your appointment, we require an advance payment of 50% of the total appointment cost.

• Cancellations made at least 24 hours in advance will be refunded the previous payment, minus a 5% digital processing fee. Cancellations within 24 hours of the appointment are non-refundable.

• You can reschedule your appointment without any additional charges if you notify us at least 4 hours before your scheduled service.

• We have a 10-minute tolerance policy. If you arrive late for your appointment, the treatment time will be shortened

• Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. 

• We kindly ask you to respect our profession, in case of sexual intent, the therapy will be ended immediately and paid full treatment

Thank you very much for your understanding.